Business

Programa

Module 1. Social English

1. Talking about you and your life
2. Asking and answering questions
3. Talking about your company and business
4. Greetings, introductions and goodbyes
5. Talking about free time and travel, your town and country, food and drink
6. Likes, dislikes and preferences
7. Invitations: accepting declining
8. Making requests, offers and recommendations
9. Opinions, agreeing, disagreeing
10. Talking about the present, the past, the future

Module 2. Telephone English

1. Answering the phone
2. Making and taking calls
3. Reasons for calling
4. Leaving/taking messages
5. Asking to wait/ for repetition/ for clarifying
6. Ending call
7. Booking hotels/transport
8. Dealing with problems
9. Telephone manner/ formal/informal
10. Phone calls with customers
11. Commercial phone calls

Module 3. Presentations

1. Introduction/the start/the finish/structuring/full presentation
2. Connect with your audience- techniques
3. Use visuals/numbers and trends
4. Be positive/ Sound self-confident
5. A presentation for different personality types
6. Deal with questions

Module 4. Meetings and Negotiations

1. Preparing to negotiate
2. Opening the negotiation
3. Making Proposals
4. Reaching agreement
5. Concluding the deal

Module 5. e-mails

1. Opening and closing/ giving news/ internal messages/invitations and directions
2. Commercial inquiries and orders/discussing and agreeing terms/ asking for payments/ describing business trends
3. Problems. Complaints/Apologies
4. Reports

Metodología

• Enfoque comunicativo.
• Estudio de casos.
• Ejercicios a partir de prácticas y textos reales.
• Elaboración de portfolio personal.
• Gran variedad de recursos y soportes de aprendizaje.
• Grupos muy reducidos para optimizar la práctica oral en classe.

Estas clases están impartidas por profesores especialistas en inglés para finalidades específicas –English for Specific Purposes– lo cual otorga al programa un valor añadido y una calidad incuestionable.